# Share files within Zoom - PR Zoom launches the ability to transfer files between users while conferencingA new feature allows users to create downloadable links with low effort and high efficiency SEATTLE—(BUSINESS WIRE)—September 30, 2019— (NASDAQ: ZOOM) Today, Zoom announced the launch of useful yet simple functionality that augments the already powerful capabilities of its popular conference meeting platform used by more than 100 millions of users worldwide. A new 'Share' button allows users to select one or multiple files and send them to all participants within the call at a high upload and download speed. Before this feature existed, Zoom users had to use alternative methods to share files while at a conference. Sussy Lu, a freelance UX designer comments on this: "I have 4 to 5 meetings with prospects and clients every day, and working in the digital design space requires a lot of back and forth in terms of sending and receiving design assets and files. When in need of transferring media files such as large images, videos, or PDFs, I have to upload them onto my Dropbox or Google Drive repository, create a link, and then share the link with participants of the call. This is something that sometimes I need to figure out and do on the fly, while in the conversation. I hate to tell my prospects of clients to wait a minute while I upload the files and create the download link. I wish there was a way to seamlessly send files over the same conference tool, rather than using parallel systems for that purpose." This new Share ability solves for Sussy's problem by allowing her and any Zoom user to select one or multiple files to upload to Zoom's server and create a downloadable link. After the file is uploaded, the link appears right next to all users chat boxes, indicating the name of the file, its format, and file size.By clicking on this link, users can download the file and open it. Moreover, users can keep a permanent link that can be saved for further use and last for 3 months after created. "It's so good to see this new Share button in the conference window." says Mark Pollan, an Engineering undergrad at MIT. "I use Zoom every week for project syncs with peers and professors, and having the ability to share data files on the fly has been very useful to me to show and share ideas immediately, without the hassle of using other tools and waiting for links. Moreover, the tool is not only convenient but also fast and super reliable". Leveraging Zoom's network, and provided good Internet connectivity, users can expect to have files up to 500MB downloaded in minutes. At Business Wire we tested the Share feature between our offices in NYC and Shanghai and got quite impressed by how fast and seamless the transfer was. For example, sharing a 300MB file took less than 4 minutes end to end. "At Zoom we are always inventing and re-inventing our products on behalf of our customers", says Tracy Delpiano, VP of Product at Zoom. "Seeing that more than 35% of our users share files while ata conference prompted us to invest in, design and launch a simple yet powerful tool that would make these users' lives easier. The new Share functionality helps make file sharing, no matter how small or big, an integral part of their conferencing experience in an intuitive, simple, and quick way. We look forward to seeing all users trying it out and adopting it, but we won't rest in identifying other high-value product opportunities ahead of us. "The Share feature is available to all Zoom users who update their desktop and/or mobile apps, or who use Zoom's web client. For more information, visit www.zoom.com. ## Frequently Asked Questions (For External Customers) 1. What are you launching? 2. Why should this new feature interest me? 3. How can I access the feature? 4. I cannot find the “Share” button. What can I do? 5. What’s the maximum number of files I can send at the same time? 6. What’s the maximum file size I can send? 7. Is there a way to keep the link to download the file I received for further use? 8. Is my data secure? What use can you give to the files I send or receive? ## Frequently Asked Questions (Internal) 1. Why are we doing this? 2. Why is it a priority? 3. How is this different from other options customers have? 4. What new and existing components are required to implement this solution? 5. What are the one-way and two-way doors in launching this product? 6. What are your hotly debated topics? 7. Does this product require a security review? If so, who completed the review? 8. How will you measure success?9.What are the biggest risks we will face with this feature? 1. Use as a hosting platform 2. Illegal content hosting and transfer 10. Are there privacy implications of this product and does it comply with GDPR? 1. Who has already built this feature or a similar one? What inspiration should we take from their solutions? 2. What are our top dogs not barking? 3. What’s the high-level rollout plan?